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Associate Program Manager  ·  Pokhara Research Centre

Sankalpa
Baral

Program Management  ·  Public Policy  ·  Governance  ·  Research

Cross-sector professional bridging governance research, program delivery, and stakeholder engagement across Nepal's public, banking, and hospitality institutions. Currently leading programs at a non-partisan think tank in Pokhara.

Sankalpa Baral
7+
Years Exp.
3
Industries
3
Languages

About Me

I'm Sankalpa Baral, an Associate Program Manager at Pokhara Research Centre — a non-partisan think tank in Pokhara, Nepal. My work sits at the intersection of public policy, community development, and program strategy, translating research into meaningful civic action across Gandaki Province.

Before moving into the policy space, I built a strong operational foundation in hospitality management at Hotel Monal, progressing from Front Office Allrounder to Assistant Hotel Manager over five years. I also bring hands-on banking experience from Rastriya Banijya Bank and ongoing regional program coordination with National Banking Institute.

"Adaptability, hard work, and a genuine commitment to people — these are the values I carry into every role. Effective coordination is 20% strategy and 80% consistent follow-through."

Beyond work, I'm passionate about voice-over and narration, travelling, and community volunteering — pursuits that sharpen communication skills and deepen connection to the communities I serve.


Areas of Expertise
Program Coordination Governance & Policy Stakeholder Relations Grant Oversight Research Support Operations Management Team Leadership Banking Operations Client Relations Administrative Systems Training Design Event Coordination Report Writing Digital Outreach
7+
Yrs Experience
3
Industries
PRC
Think Tank
MA
Economics TU

Work Experience

Previous Experience
Sep 2022
Present
NBI Nepal
Area Program Representative
National Banking Institute Ltd. · Ongoing

Coordinated banking education programs, facilitating stakeholder collaboration to deliver impactful professional development initiatives. Managed regional relationships, administrative records, and ensured smooth inter-departmental program delivery.

Program CoordinationBanking SectorAdministrationStakeholder Liaison
Jan 2025
Mar 2025
RBB Nepal
Intern
Rastriya Banijya Bank Limited

Provided exceptional customer service, supported Electronic Cheque Clearing (ECC) processes, and assisted with administrative tasks to ensure efficient branch operations. Gained hands-on exposure to KYC procedures and Nepal's public banking compliance environment.

Customer ServiceECC OperationsKYC ComplianceAdministration
Sep 2022
Oct 2024
Hotel Monal
Assistant Hotel Manager
Hotel Monal, Lakeside-06, Pokhara

Managed daily hotel operations, leading multi-department teams to enhance guest satisfaction and streamline service delivery. Implemented efficiency initiatives and trained new employees to maintain high standards of service.

OperationsStaff TrainingGuest RelationsTeam Leadership
Mar 2020
Aug 2022
Hotel Monal
Administrative Assistant
Hotel Monal, Lakeside-06, Pokhara

Supported operational efficiency through Office Suite tools, data analysis, and reservation system management. Provided administrative support including record-keeping, departmental reporting, and cross-team communication.

AdministrationReportingData AnalysisReservations
Apr 2019
Mar 2020
Hotel Monal
Front Desk Supervisor
Hotel Monal, Lakeside-06, Pokhara

Led front desk operations, overseeing guest services and team coordination to maintain high hospitality standards. Managed check-in/check-out, concierge requests, and guest complaint resolution.

Front OfficeTeam SupervisionCustomer ServiceGuest Relations
Jan 2019
Apr 2019
Hotel Monal
Front Office Allrounder
Hotel Monal, Lakeside-06, Pokhara

Assisted with front desk tasks, contributing to efficient guest check-ins and positive service experiences as an entry-level hospitality professional.

Front DeskGuest Check-inHospitality

Skills & Expertise

01
Research & Policy
Socio-economic Research
Policy Analysis
Data Collection & Synthesis
Report Writing
Civil Discourse Facilitation
02
Program Management
End-to-end Program Delivery
Grant Project Oversight
Event & Training Coordination
Stakeholder Engagement
Administrative Operations
03
Leadership & People
Team Leadership & Training
Community Engagement
Customer & Guest Relations
Multilingual Communication
Cross-team Coordination
04
Client Relations
Customer Service Excellence
Hospitality Management
Conflict Resolution
Relationship Building
Client Communication
05
Administration & Tools
Office Suite Proficiency
Record & Data Management
Reservation Systems
Digital Outreach
Business Analysis
06
Languages
Nepali — Native / Bilingual
English — Fluent / Professional
Hindi — Proficient

Leadership & Management

🎯
Program Management
Multi-stakeholder programs from design to reporting — managing timelines, deliverables, and partner expectations across research and training contexts.
🤝
Stakeholder Engagement
Managed relationships with government bodies, academic institutions, and banking organisations — translating complex agendas into shared action.
👥
Team Coordination
Supervised and developed teams of 15+ in high-pressure hospitality settings; coordinated cross-functional research and administrative teams.
⚙️
Operations Management
End-to-end operational oversight across front office, F&B, and housekeeping; implemented SOPs that improved consistency and reduced friction.
📋
Reporting & Communication
Policy briefs, event reports, stakeholder correspondence, and program documentation adapted to research, banking, and hospitality audiences.
📅
Event Management
Workshops, policy dialogues, and stakeholder forums — end-to-end logistics, speaker coordination, and post-event reporting and documentation.

Connect & Follow

Let's Work Together

Open to new
opportunities.

Available for program management, policy coordination, research support, and leadership roles across Nepal and internationally — including UN agencies, development organisations, NGOs, and government programs.

Messages are delivered straight to sankalpabaral100@gmail.com. The very first message ever sent triggers a one-time activation email from FormSubmit — after that link is confirmed once, every future message arrives instantly with no extra step.